Daisypath Anniversary tickers

January 07, 2009

When It Rains, It Really Does Pour

Well, we headed off, picked up lunch from Arby's and headed to the local Ford dealer for a "quick" oil change.

When I got there, the 45 minute wait turned into "it'll be about 90 minutes before we get to your truck"...deciding that I was already there, and since the Check Engine light came on the other day, I voted to stay, have them change the oil, rotate the tires, and find out why the light was on.

fast forward 90 minutes, and the service guy came over and said "they're just now putting the diagnostic computer on your truck, it'll be at least an hour. I'm going to lunch and we'll talk about what they find when I get back."

Fast forward another 90 minutes, and he comes over and hands me an estimate that says what to fix and how much it'll cost...with a total of almost $1100 at the bottom.

After picking up my jaw, and being subjected to the you're-a-stupid-mom routine from the service man, I said "thanks for making sure that I knew that the intake manifold had to be removed to get to the sensor, and that once it was removed, it had to be replaced, I never would have figured that once you broke a seal you couldn't repair it, but had to replace it, and that something like a temperature sensor on the cylinder heads would possibly result in a dead engine after it overheated", that we wouldn't be scheduling service at this time, as we needed to look at our budget, and how much longer until they were done. He looked at me strangely and said "uh....we haven't done the oil or tires yet"

To say I flipped out is the understatement of the decade.

I had been there for 3 hours with my toddler and infant, it was now 3 pm, well past naptime, and they were going to be another 45 minutes?????

Let's just say that if looks could kill, no employee would be left alive at that dealership. That had to be the fastest oil change in the world.

I am still a bit angry at being treated as though I am stupid. I am mad that they made me wait almost 4 hours to get an oil change and tire rotation...and tell me this? Why is it that they couldn't hook up that computer while my oil was draining and being refilled? Is it going to pick up some trouble code that there's no oil?!?!?! And if it did, wouldn't you think that they could say "Gosh! That low oil code is because all the oil is in this catch-can! We don't need to worry about looking for leaks!"

AAAUUUUUUUGGGGGGGGGGGHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!

I'm going to put the kids in bed now, and then find something strong to drink...have you ever done a Vodka shot? I'm going to tonight, so that I don't drink the entire freaking bottle in 20 seconds.......

1 comment:

FarmWife said...

I hope it worked! :)

I don't blame you at all for going postal on them. We took the van in to be scotch guarded & clear coated when B.B. was tiny. Husband dropped me & the three kids at the mall (where we went when you were here) & took the van in. They told us three hours. When Husband went back, they hadn't even started. He said, "You don't understand. I just left my wife at the mall with three children three & under. If I go back & tell her she has to wait three more hours, she's going to kill someone." They had it done in 90 minutes.

BTW, I tagged you today. Come play.